GDPR Compliance Page
Data Controller:
PinPoint Media International Limited
Somerset House, 1 London Road, Ascot, Berkshire SL5 7EN
Purpose of Data Processing:
We collect and process customer data for the sole purpose of order fulfillment and customer support.
Data Collected:
We collect the following types of personal data:
- Name
- Email address
- Shipping address
- Golf information
Payment information is handled securely, and we do not store payment details on our systems.
Data Retention:
Customer data is held online for one week to facilitate order processing. After this period, it is securely moved to an offline record, where only purchase information is kept indefinitely. We retain this data to ensure we can provide efficient customer support and to comply with legal and financial obligations.
Data Sharing:
Customer data is shared with the following third parties for order fulfillment and processing:
- Payment processor
- Printing services
Data Subject Rights:
Customers have the right to access, rectify, or delete their personal data. To exercise these rights or for any questions related to data processing, customers can contact us via email at support@pinpointgolf.co.uk. We will respond to requests within a reasonable time frame in accordance with GDPR.
Data Security:
We take data security seriously. Our systems are secure and regularly updated to protect against unauthorized access, errors, viruses, and malware. While we take necessary precautions, we advise all users to take responsibility for their own security, personal details, and computer security.
International Data Transfers:
We do not transfer customer data outside of the European Economic Area (EEA).
Data Breach Notification:
In the event of a data breach, we will notify affected customers via email in a timely manner and take appropriate actions to mitigate the impact of the breach.
Consent:
We do not rely on consent for processing customer data as we process data for order fulfillment and customer support, which are legitimate interests.
Updates to Privacy Policy:
We rarely update our GDPR compliance page. Any updates will be communicated to users, but it’s advisable for users to check our policy periodically for any changes.